Terms and ConditionsLinton Electronics and Engineering Ltd

Effective Date: June 2026
These Terms and Conditions govern all quotations, repairs, servicing, testing, supply of goods and other work undertaken by Linton Electronics and Engineering Ltd ("the Company"). By placing an order or instructing the Company to carry out work, the Customer agrees to these Terms.

1. Definitions
Customer means the individual, company or organisation instructing the Company.
Goods means any components, replacement parts or products supplied.
Services means diagnosis, inspection, testing, repair, programming, refurbishment, installation, technical advice or any other work undertaken by the Company.

2. Quotations
2.1 All quotations are valid for thirty days unless stated otherwise.
2.2 Quotations are based upon faults known at the time of inspection.
2.3 Additional faults discovered during testing or repair may require additional parts or labour. The Company will seek approval before undertaking additional chargeable work wherever reasonably practicable.
2.4 Prices exclude VAT unless expressly stated.

3. Diagnostic Charges
3.1 Diagnostic and inspection charges are payable whether or not the Customer proceeds with a repair.
3.2 Equipment may require partial dismantling or specialist testing before a diagnosis can be made.
3.3 The Company does not guarantee that every item submitted will be repairable.

4. Repairs
4.1 Repairs shall be carried out using new, refurbished or equivalent quality components as appropriate.
4.2 Where original components are obsolete or unavailable, suitable alternatives may be used where appropriate.
4.3 The Company reserves the right to decline repairs which are unsafe, uneconomical or technically impractical.
4.4 Estimated completion dates are estimates only and are not guaranteed.

5. Customer Equipment
5.1 Equipment supplied must be safe to handle.
5.2 The Customer warrants that they own the equipment or have authority to authorise repairs.
5.3 The Company accepts no responsibility for pre-existing defects discovered during repair.
5.4 Equipment should be adequately cleaned before being sent for repair. The Company reserves the right to apply a reasonable cleaning charge where excessive dirt, oil, crop residue or contamination prevents safe handling.

6. Warranty
6.1 The Company's warranty applies only to the specific repair undertaken.
6.2 Unless otherwise agreed in writing, repairs are warranted for 6 months from the invoice date.
6.3 The warranty does not cover: accidental damage; misuse or abuse; water ingress; corrosion; contamination; incorrect installation; poor electrical supply; reverse polarity; over-voltage; software corruption caused after repair; unrelated component failures; normal wear and tear; modifications carried out by persons other than the Company.
6.4 Warranty claims must be returned to the Company for inspection before any liability is accepted.
6.5 The Company's liability under warranty is limited to repairing or replacing the original repair.

7. Customer Responsibilities
The Customer is responsible for ensuring:
equipment is correctly installed after repair; correct calibration procedures are followed where applicable; adequate machine protection devices are functioning; all safety systems are tested before returning machinery to service.

8. Payment
8.1 Payment terms are 30 days from the invoice date, unless otherwise agreed in writing.
8.2 The Company reserves the right to suspend further work where invoices remain overdue.
8.3 The Company reserves the right to require payment in advance for special-order components or non-account customers.
8.4 Overdue accounts may be charged statutory interest and compensation in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
8.5 The Customer shall indemnify the Company for reasonable costs incurred recovering overdue debts where recoverable by law.

9. Retention of Title
9.1 Ownership of Goods supplied shall remain with the Company until all monies owed by the Customer have been paid in full.
9.2 The Company reserves the right to retain possession of repaired equipment until payment has been received.
9.3 Where Goods have been delivered before payment, ownership shall not pass until payment has been made in full.

10. Storage and Uncollected Goods
10.1 Customers will be notified when repairs are complete.
10.2 Where equipment remains uncollected for more than six (6) months, and reasonable efforts have been made to contact the Customer, the Company reserves the right to dispose of or sell the equipment to recover outstanding charges, subject to applicable law.

11. Delivery
11.1 Risk passes to the Customer upon collection or delivery.
11.2 Customers should inspect goods immediately upon receipt.
11.3 Shortages or transport damage should be reported within seven (7) days.
11.4 Delivery dates are estimates only.

12. Limitation of Liability
12.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability which cannot legally be excluded or limited.
12.2 Subject to clause 12.1, the Company's total liability arising from any contract shall not exceed the total amount paid by the Customer for the relevant Services or Goods giving rise to the claim.
12.3 The Company shall not be liable for any indirect or consequential loss, including but not limited to:
loss of profit; loss of income; crop losses; contractor charges; machinery downtime; loss of production; hire costs; loss of business opportunity.

13. Force Majeure
The Company shall not be liable for delay or failure to perform its obligations caused by events beyond its reasonable control, including supplier shortages, transport disruption, strikes, fire, flood, cyber incidents, power failures or other unforeseen events.

14. Intellectual Property
Unless otherwise agreed, all diagnostic reports, software modifications, technical documentation and repair methods remain the intellectual property of the Company.

15. Data Protection
The Company will process personal data in accordance with applicable UK data protection legislation and its Privacy Policy.

16. Governing Law
These Terms shall be governed by the laws of England and Wales.
Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.